Course Capture Service Suspended for COVID 19 Response


We are writing in response to the about the shelter-in-place order for Alameda County, and the follow-up . As outlined in those communications, all on-campus instruction has ceased. The shelter-in-place order calls for a reduction in operations that will include ceasing services that support in-classroom course capture of any kind (audio only, audio+slides, or video). We do not have staffing to support this service at this time.

As you make the change to fully-remote instruction, we are encouraging you to take advantage of the virtual consultation services (outlined below) offered by . The team is here to support you as best as possible as you transition in a virtual environment. We offer individual virtual consultations with staff who can help guide you on best practices and technical tools. Consultation services can be scheduled in the following ways:

    • 千亿体育官网For virtual 1:1 consultations with the Center for Teaching and Learning schedule at 

    • 千亿体育官网For Zoom/bCourses virtual tutorials and webinars with Digital Learning 千亿体育官网 schedule at 

千亿体育官网For access to all resources for this transition, including documentation, best practices, and timely updates, please review the .  Below are direct links to resources that may help with quickly getting a plan in place:

  • Zoom 

    • Please access your Zoom account by signing in to: 

    • Review the : Getting started with Zoom Pro and the .

    • Don’t forget that Zoom can be used to  using the share screen feature (i.e. slide deck) and voice while narrating as Zoom records your meeting with no attendees. Instructions for posting your recorded link are also in the Zoom quick guides. (see guides  ; and )

    • 千亿体育官网If you have a course over 300 enrollments, please review the  best practices page.


  • bCourses and Google Suite

    • 千亿体育官网There are resource guides for bCourses and the Google Suite under the section “” on the IR page as well.  These include teaching and learning features of bCourses like discussions, assessments, group activities, and peer collaborations.


We want to applaud your resilience and dedication to teaching. Many instructors made use of our ETS Course Capture service over the past two weeks, in response to the current crisis. We realize for many of you, this included administrative processes and room change requests. We very much appreciate your support, and the help provided by our partner, the Registrar, in working to fulfill the requests.

If you have additional questions, you may contact digitallearning@berkeley.edu千亿体育官网. We appreciate your creativity, hard work, and patience during this difficult time. Please reach out to us virtually, we are here to help as much as we can.


千亿体育官网Best regards,

Owen McGrath
Director, Education Technology 千亿体育官网
千亿体育官网Research, Teaching, and Learning

Suzanne Harrison
Director, Digital Learning 千亿体育官网
Research, Teaching, and Learning

Shawna Dark
Chief Academic Technology Officer
Research, Teaching, and Learning